The Coursedog implementations team collectively has hundreds of years of experience leading Higher Education implementations and will help your campus innovate and drive student success.
Because our product is much more intuitive than other solutions on the market, we regularly hear that our implementations are some of the fastest and least painful on the market. Especially for IT, our out of box SIS and SSO integrations mean that your IT team does not need to spend countless hours on the project.
To kickoff your project, you will receive a dedicated business analyst who has worked with institutions like yours in the past. They will work with you to understand your objectives and provide guidance on change management.
We provide on-campus training for all of our partners, in addition to Coursedog University which has over 100 classes on how to use the Coursedog platform and our help center.
We train-the-trainer, and your end users, and have never said no to a request for personalized training.
We provide lightning fast response times to tickets and you will begin to receive invites to our events, bi-weekly product release webinars. You will also gain access to our active users forum and can check in with your post-implementation success manager anytime. We never charge consulting fees for any extra help needed!
Best of all, we are updating our product with more features and functionality all the time, at no cost to you!
We're not just a vendor; we're a partner. That's why we provide a heavily discounted annual conference to bring together our partners once per year to discuss best practices and share insights. More info on Coursedog Annual coming soon!
You will have a dedicated business analyst and executive sponsor who will chat with you at any time about any concern.
The time varies based on the number of products, your SIS system and how you want to structure the project. Our average project lasts 4-6 months, but that can go faster or slower based on your needs.
Yes, most of our campuses receive 2+ onsite visits as a part of the Coursedog services package.
All major Ellucian systems, Peoplesoft, Jenzabar, CampusManagement and SFTP with Homegrown systems.
On average, it takes one hour to support to inquiries and less than 10 minutes for critical issues.