November 19, 2019
NAU knew it had a problem. Faculty were angry and students were having challenges getting down their degree path. This is the story of how Vice Provost John Masserini, Associate Registrar Bonita Switala and Business Analyst Todd Firth fought off NAU's scheduling demons and politics to create the most comprehensive and effective scheduling policies in the country. This session will cover how NAU developed scheduling policies, how they shifted the culture, the results across campus and how they came to Coursedog as their software solution to enforce policies.
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